Platform settings
Tenant identity, locale, session rules and security policy.
Tenant
One tenant in the pilot - the model supports more
Locale & units
Applies to the app, receipts and every console
Kiswahili is listed but not yet translated - turning it on would ship English strings to customers. Leave it off until the copy is reviewed.
Session rules
Applied to every charging session
minutes
minutes
LKR
seconds
seconds
seconds
Show connectors as Unknown once status is stale
Never display a stale connector as Available - the spec is explicit about this.
Allow guest browsing without an account
Auto-stop session at max duration
Security
Authentication and access policy
Require MFA for all staff accounts
Currently off - 2 field engineer accounts have no MFA.
Require MFA for super adminlocked
Cannot be disabled.
Enforce 3-D Secure on all card payments
IP allowlist for admin consoles
Not practical for field engineers on mobile data.
Auto-logout idle console sessions
minutes
minutes
Data retention
What we keep, and for how long
years
years
days
years
Retention is not deletion. When a customer asks to be erased, personal details are removed but financial records tied to issued receipts are retained for the statutory period with the customer reference anonymised. Shortening these values does not retroactively delete anything already held.