Notifications
Every message the platform sends a customer.
Templates
6
SMS
3
Push
3
Active
6
| Template | Channel | Trigger | Status | |
|---|---|---|---|---|
| OTP code | SMS | auth.otp_requested | active | Edit |
| Session started | Push | session.charging | active | Edit |
| Session complete | Push | session.completed | active | Edit |
| Payment failed | SMS | payment.failed | active | Edit |
| Session interrupted | Push | session.faulted | active | Edit |
| Refund processed | SMS | refund.completed | active | Edit |
OTP code
SMS · auth.otp_requested
Preview
Your EV Charge code is 482913. Valid 5 minutes. Do not share it.
64 characters1 SMS segment · billed per segment
A note on the OTP template.“Do not share it” stays in that message. It is the only defence a customer has against someone phoning them and asking for the code, and it costs nothing to keep.